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Help Centre · Product feeds and digital products

Why is the Products tab empty?

By the Answerbid teamVerified 12 October 20262 min read

Short answer

The Products tab is a reporting view, not a feed inventory. It shows only products that have delivered and generated data, and rows can take up to seven hours to appear after delivery starts. Impressions, clicks and CTR refresh about every 15 minutes; spend lags 7–8 hours.

Checks

  1. Confirm the right feed is selected in the ad group
  2. Confirm the campaign is active and serving
  3. Wait seven hours after first delivery
  4. Check that products pass your filters

If products are still missing, send support

  • Ad account ID and feed ID
  • Campaign and ad group names
  • Date range and time zone
  • Example product IDs
  • A screenshot of the Products tab

Questions

Where do I see revenue?

The Order Created Sales and ROAS columns count attributed order_created events only.

Facts checked against the sources below on 12 October 2026. Platforms change quickly: if something here no longer matches what you see, tell us and we will update it.

Sources

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