Short answer
"Domain not approved" means OpenAI couldn't verify that your advertiser identity matches the domain you entered. Make sure the business name, website and landing pages belong to the same entity, then appeal through the rejection email or contact support if no appeal is offered.
Typical causes
- Advertising a reseller's or partner's domain
- A new domain with no company information
- Landing pages on a different domain from the account website
- Typosquat-like domains (prohibited)
Fix
- Use your own domain consistently
- Add a clear About and contact page with the legal name
- Appeal with evidence of ownership
Questions
Can agencies advertise a client's domain?
The client should own the ad account and its domain; agencies are invited users.
Facts checked against the sources below on 12 October 2026. Platforms change quickly: if something here no longer matches what you see, tell us and we will update it.
