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Help Centre · Troubleshooting

"Create account" missing or blocked

By the Answerbid teamVerified 12 October 20262 min read

Short answer

Sign in with the intended login and choose an eligible self-serve account with credit-card billing. Each user can create or join at most 10 accounts. If you hit the cap, ask an existing account admin to invite you instead.

Also check

  • Your country is on the availability list
  • Your organisation allows Ads access (Ads Admin role)
  • You aren't trying to create an account for a client as an agency

Questions

Can the cap be raised?

OpenAI's article states the cap of 10 created or joined accounts; it doesn't describe an exception process.

Facts checked against the sources below on 12 October 2026. Platforms change quickly: if something here no longer matches what you see, tell us and we will update it.

Sources

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